Ashley is the most patient, helpful, and knowledgeable sales person. She is flexible in meeting your convenience and really searches for the car that is meant for you. I have leased 4 cars from Ashley at Balise Mazda and have never been steered in the wrong direction. This has been a 9+ customer relationship. Ashley is a partner for you before, during, and after the car buying process. She stays in contact and is always available for questions or concerns. Ashley made sure everything with my old car was taken car of (insurance, registration cancellation) before worrying about the new car. She helped me make sure my new car was quoted ahead of time so that the purchase day was seamless. Ashley is a loyal employee and has all customers best interest in mind always.

Kody was very helpful and knowledgeable when I was looking to buy a vehicle. Everyone and other dealerships tried to rip me off but not Kody. I found my dream vehicle in my price range with what I was looking for. I love my Mazda CX 30 2021. Kody has great customer service skills, he is a asset to the dealership, cares about his customer’s genuinely, and makes sure to look into everything for you so you feel comfortable. Thank you Kody!

My total experience with balise mazda was very enjoyable and involved zero stress. Ashley Pingree was the salesperson I dealt with , who possessed knowledge of the cx-5 ( carbon addition) as if she was on the engineering design team . I would HIGHLY recommend this dealership to anyone needing a vehicle a vehicle

If you are looking for a quality vehicle you can’t beat Mazda and Balise Mazda is a quality dealership to buy from. We have bought five vehicles from them the latest a 2021 CX-9 Grand Touring. Ashley has guided us for the last three purchases and she pays attention to every detail of the transaction and makes the process go smoothly. She and the rest of the staff have always treated us with respect and professionalism and have always given us excellent deals both on the trade in and purchase. Plus their new location is a state-of-the-art facility. For your next vehicle purchase I highly recommended you check out Balise Mazda and ask for Ashley.

If you are looking for a quality vehicle select Mazda and Balise Mazda for a quality dealership. We have purchased five vehicles from them the latest a 2021 CX-9 Grand Touring. Ashley has guided us through the last three and is an outstanding salesperson paying attention to every detail and making sure the process goes smoothly. She and the rest of the staff have always treated us with respect and professionalism. We have gotten more than fair deals from Balise both on the trade in and purchase. Their new building is a state-of-the-art facility. I highly recommend you take a look at Balise Mazda for your next purchase and ask for Ashley.

Ashley at Balise Mazda was fantastic! I wanted to buy my car from Balise because they have never let me down. The car I wanted wasn’t on the lot. She found the car I wanted and I was driving it In just a few days. Ashley sets the standard for what buying a car should be like. She is knowledgeable, personable, and friendly. I highly recommend seeing Ashley if you are thinking about a mazda.

I was helping my Son find a used car. I reached out to Balise and another dealer about the car he was looking for. Ashley was quick to respond and answered all our questions. We took it for a test drive the next day. Ashely was the best sales person I have ever had when buying a car. Friendly, professional and efficient! She went above and beyond on all aspects of the deal. The car was great, new tires, brakes, wipers etc. Overall a great used car buying experience. Thanks again, Ashely! Mark and Gage.

Ashley's attention to detail from the first initial phone call right through the pick up of the vehicle was second to none, professional thru the entire process.

Everything was amazing. From the initial phone call to meeting are ses person. Picking up the car was great are sales person explained the car to us top to bottom she was amazing

Ashley was amazing. She went above and beyond in helping me purchase my first car. She makes herself available for any questions or concerns and is extremely knowledgeable. I would definitely recommend her to anyone. Thank you, Ashley, for an awesome experience!

It was a simple request. Looking for 2 AWD SUV/Cars, and trading in 3 older cars. Sent 12 dealers from 5 different brands the same email with the trade-in info (including VINs and realistic vehicle condition), 2 stock #s from there lots, and a simple request to send their best numbers via EMAIL. Ashley had numbers to me within hours, as well as recommendations for some other cars on the lot. The next day we were up there with 2 of the 3 trade-ins for appraisal. As expected, the appraisal numbers were spot on. Ashley was full of great info on the cars and never pressured the deals. Ashley kept sending the numbers for different vehicles and lease/sale terms and the response was immediate. Other dealers only sent emails to stop in or tried calling me on the phone with no numbers. In this day and age it is a few minutes to put some numbers into a computer and send out the numbers a customer is looking at. I'm guessing the other dealers didn't want to sell 2 cars with a couple of computer inputs. After looking at a bunch of models, we definitely liked the Mazda's the best and the service that Ashley provided made the decision so easy. It was a pleasure dealing with Ashley at Balise Mazda and would definitely send my friends to Ashley to buy their Mazda.

It was a simple request. Looking for 2 AWD SUV/Cars, and trading in 3 older cars. Sent 12 dealers from 5 different brands the same email with the trade-in info (including VINs and realistic vehicle condition), 2 stock #s from there lots, and a simple request to send their best numbers via EMAIL. Ashley had numbers to me within hours, as well as recommendations for some other cars on the lot. The next day we were up there with 2 of the 3 trade-ins for appraisal. As expected, the appraisal numbers were spot on. Ashley was full of great info on the cars and never pressured the deals. Ashley kept sending the numbers for different vehicles and lease/sale terms and the response was immediate. Other dealers only sent emails to stop in or tried calling me on the phone with no numbers. In this day and age it is a few minutes to put some numbers into a computer and send out the numbers a customer is looking at. I'm guessing the other dealers didn't want to sell 2 cars with a couple of computer inputs. After looking at a bunch of models, we definitely liked the Mazda's the best and the service that Ashley provided made the decision so easy. It was a pleasure dealing with Ashley at Balise Mazda and would definitely send my friends to Ashley to buy their Mazda.

Ashley provided me with a smooth and quick car buying experience. She was readily available to me and continues to be for any questions or concerns that I have. I recommend Ashley for a great car buying experience.

Ashley was an amazing salesperson. She was extremely helpful and knowledgeable!!! Made buying a car fun and easy. I would definitely refer friends and family to her!!!

Found the Lincoln model I was interested it a Balise Mazda. I was met by Ashley and inquired about the Lincoln. After a test drive and the numbers for purchase were made available. We agreed and Ashley took care of all the details from then on but what most impressed me was a follow up call after the purchase. This is an example of her professionalism and commitment to her customers.

I just purchased a Mazda for the first time. Irvin and the Staff at Balise were absolutely fantastic and made my car buying experience very easy. I would highly recommend them!

Ashley made the whole process easy and hassle free. Although it was a busy afternoon, Ashley provided all that was necessary complete the purchase. He follow up reflected highly on her professionalism and customer concern.

I just bought my first car and Calli was very friendly, helpful, and patient. Thank you so much to Balise Mazda for making the process so easy!

Ashley made my experience buying my first brand new car enjoyable. She was polite, attentive and knowledgeable throughout the entire process. From the start of looking around the lot to receiving a full rundown of the cars features it was excellent. Ashley had an answer for all of my questions. I would recommend her to anyone.

Ashley from Madza is absolutely amazing! Her customer service is out of this world. I unfortunately got into car accident and needed a new vehicle. She went out of her way to make sure that I first was alright and then helped me along my car buying process. I absolutely love my new car and it’s because of her experience at Mazda that made the whole process so easy! I would recommend anyone to directly go see Ashley because she is truly incredible and caring.

If your going to buy a Mazda there is no other place to go. Ashley is the best salesperson to deal with. I have been part of three Mazdas bought at Balise and will go back again when I’m done with the one I just bought. Go see Ashley! She will go out of her way to help you

Ashley was great at Mazda West Springfield. I just picked the car I wanted and she truly took care of the rest... she was Looking to make it as easy could be for me and she did.

Calli and Brendan were very professional and made buying my car a pleasant experience. They were both very organized and thorough. Would definitely buy from Balise Mazda again.

My recent car shopping experience at Balise Mazda in W.Springfield rates as one of the best car shopping experiences I have ever had. Irvin K. was kind, patient, well-informed and a pleasure to do business with. I have never enjoyed dealing with car sales people but Irvin has changed my whole outlook. He is a 10/10 on the scale. And so far I am enjoying the ride in my new Mazda and happy with my decision :)

Ashley took me from beginning to end in my first brand new car buying process. She listened intently to all of my requests and questions. All of the staff at Balise Mazda were extremely personable and I would highly recommend anyone to go check them out for their next new/used purchase!