Customer Testimonials

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DealerRater Mar 17, 2021

Ashley at Balise Mazda was fantastic! I wanted to buy my car from Balise because they have never let me down. The car I wanted wasn’t on the lot. She found the car I wanted and I was driving it In just a few days. Ashley sets the standard for what buying a car should be like. She is knowledgeable, personable, and friendly. I highly recommend seeing Ashley if you are thinking about a mazda.

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DealerRater Mar 6, 2021

I had an idea of what I was looking for when I came to Balise Mazda, but Ashley really made it very comfortable to shop and test drive. If I had any questions, she was very available but at no time did I feel rushed or pushed into a purchase. They are just as excited as you are when choosing to get into a new car. This is my second purchase from a Balise dealership and I'm fairly certain will not be my last!

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DealerRater Feb 18, 2021

I was helping my Son find a used car. I reached out to Balise and another dealer about the car he was looking for. Ashley was quick to respond and answered all our questions. We took it for a test drive the next day. Ashely was the best sales person I have ever had when buying a car. Friendly, professional and efficient! She went above and beyond on all aspects of the deal. The car was great, new tires, brakes, wipers etc. Overall a great used car buying experience. Thanks again, Ashely! Mark and Gage.

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DealerRater Oct 6, 2020

Ashley was amazing. She went above and beyond in helping me purchase my first car. She makes herself available for any questions or concerns and is extremely knowledgeable. I would definitely recommend her to anyone. Thank you, Ashley, for an awesome experience!

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DealerRater Sep 30, 2020

It was a simple request. Looking for 2 AWD SUV/Cars, and trading in 3 older cars. Sent 12 dealers from 5 different brands the same email with the trade-in info (including VINs and realistic vehicle condition), 2 stock #s from there lots, and a simple request to send their best numbers via EMAIL. Ashley had numbers to me within hours, as well as recommendations for some other cars on the lot. The next day we were up there with 2 of the 3 trade-ins for appraisal. As expected, the appraisal numbers were spot on. Ashley was full of great info on the cars and never pressured ...

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DealerRater Jul 29, 2020

Ashley was an amazing salesperson. She was extremely helpful and knowledgeable!!! Made buying a car fun and easy. I would definitely refer friends and family to her!!!

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DealerRater Jan 8, 2020

Found the Lincoln model I was interested it a Balise Mazda. I was met by Ashley and inquired about the Lincoln. After a test drive and the numbers for purchase were made available. We agreed and Ashley took care of all the details from then on but what most impressed me was a follow up call after the purchase. This is an example of her professionalism and commitment to her customers.

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DealerRater Oct 21, 2019

Ashley made my experience buying my first brand new car enjoyable. She was polite, attentive and knowledgeable throughout the entire process. From the start of looking around the lot to receiving a full rundown of the cars features it was excellent. Ashley had an answer for all of my questions. I would recommend her to anyone.

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DealerRater Sep 24, 2019

Calli and Brendan were very professional and made buying my car a pleasant experience. They were both very organized and thorough. Would definitely buy from Balise Mazda again.

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DealerRater Jun 26, 2019

Irwin and the Finance Manager gave me top notch service buying my 2019 cx 5 a nd I would highly recommend them to family snd friends.

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DealerRater Jun 9, 2019

I had Miguel guide me through the leasing process of a CX-3 sport. He was friendly, professional, and considerate -- also very knowledgeable about the car. Although I didn't end up leasing the car because the bank didn't approve my application, Miguel's service impressed me.

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DealerRater May 4, 2019

I have used the service department for 3 Mazda's we own. Very pleased with oil change promotional service that includes a full inspection with a printed report card and tire rotation. Although an advance appointment is necessary, it is worth the wait for good service. Always friendly greeting and review of completed work.

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DealerRater Apr 4, 2019

For starters this is the fourth vehicle I purchased from Balise since 2014 and the second from Ashley Pingree. This time I was not able to go to the dealership but that did not stop Ashley from making a deal happen. Ashley was patient and understanding and arranged everything from having someone come out to my house to look at my trade in, bring the paperwork for me to sign and then personally deliver my 2019 CX 5 to my home. On top of that Balise did an excellent job with the value of my trade in and applying whatever addition discounts they ...

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DealerRater Mar 25, 2019

Amazing customer service and smooth transition into new vehicle... Will be coming back for my next purchase... Great place to go for a new/used car... thank you Balise Mazda

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DealerRater Mar 9, 2019

Having bought my second Mazda3 from Ashley, I am amazed by the level of customer service she provides post sale. Knowing that if I have any questions or problems I can contact her is greatly appreciated. Ian in the Service Department is always a pleasure to work with.

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DealerRater Dec 3, 2018

I just wanted to say that Ashley Pingree was amazing...her care for customer was above and beyond....she made things happen for us. Thank you Ashley for being so caring and nice and going out of your way to make sure all is well, for when purchasing our Mazda cx 5. I will recommend Mazda Balise to anyone. Denise😄

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DealerRater Oct 5, 2018

Excellent! Ashley was very pleasant and knowledgeable. She took the time to orient me with my car, especially features that were new to me. THANKS.

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DealerRater Aug 19, 2018

In a business of mostly men, I came across Chantilli Cruz who did a great job separating herself from the typical (Sales Guy) stereotype. If you are looking for an easy transition visit Chantilli at Balise Mazda.

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DealerRater Aug 17, 2018

I heard wonderful reviews from a couple of friends about the 2018 Mazda CX-5 GT. As a longtime owner of family vans and as a new empty nester, it was time for a change. I fell in love with the CX5. It outperformed other cars of similar style, offers a sporty look and a luxury car feel to the interior with quality comfort features and generous cargo space. I had no idea that I would walk out of Balise Mazda on the spot with a done deal! Many thanks to Chantilli and Brenden for introducing me to my new car with ...

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DealerRater Aug 5, 2018

This was such a pain free experience. Kenny was great - very knowledgeable but not pushy. He heard me out and helped me get the features and color I wanted. Brandon was also super when it came to the finance part. I left with a new car I love and Balise Mazda got a happy customer who will definitely return when the need arises!

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DealerRater May 7, 2018

Ashley at Balise was patient and worked to find the right car for me. She was extremely knowledgeable about the different models and took the time to explain all the different features of all the cars I looked at, and then went over everything again when I was ready to take the car home. No one has ever done that for me before and it really made the adjustment to the new car a breeze. I took off one star because the service department sent me home in a car with a non-functional fog light despite it being one of ...

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DealerRater Mar 16, 2018

Our sales rep was so helpful and it was a awesome experience. We got the exact car we wanted and they took every measure to make it possible!

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DealerRater Mar 10, 2018

Let's face it...shopping for a car can be stressful and sometimes a bit frustrating. But our salesman--Kenny--was respectful, knowledgeable, and extremely helpful through the entire process. He made sure we had everything we needed and he was very forthcoming with information while we weighed our options. Not once did we feel pressured or uncomfortable. The rest of the Balise Mazda team was also extremely kind and helpful too--from Chantilly in the finance department, the guys in the service department, and Rich the general manager. This group of individuals work together, and we are so happy that we chose ...

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DealerRater Mar 3, 2018

Ashley was great! She was very knowledgeable and made the process of buying a car very easy. She was very friendly and a pleasure to deal with.

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DealerRater Feb 20, 2018

Great experience! Helpful, knowledgeable, and most importantly straightforward and honest. Would definitely recommend to anyone looking for a Mazda. They also took care of everything for us with the registry.

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DealerRater Feb 20, 2018

I have never bought a car from a dealership before. Allan made the whole process extremely easy. He was very knowledgable and friendly. The whole staff was pleasant. Such a great experience.

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DealerRater Feb 7, 2018

I went to Mazda to inquire about leasing a vehicle after a car accident that happened to me, leaving my truck totaled. Mark made the whole process easy and enjoyable. His personality and ability to answer questions made it an easy choice. He checked in, but was not forceful and took care of all the heavy work. I’d definitely recommend Balise Mazda! Oh yea, and I LOVE my CX-5!😊

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DealerRater Dec 23, 2017

Called dealership looking for replacement battery for my wife's car. Parts had the battery in stock ready to go. Went to pick it up to find they would install it for free and could do it right away. Car was ready to roll by the time I was done with the transaction at the service desk. This was super convenient and much appreciated, with parts and service working together to expedite a customers request. I left the dealership feeling like the staff in both departments cared that I was happy with their exceptional performance.

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DealerRater Oct 16, 2017

Chanillie was extremely knowledgeable, friendly not pushy, and very easy to work with. Her likes what she does and it shows through. We were not pressured or bugged and that is why we had a great experience buying the Mazda CX-5

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DealerRater May 29, 2017

Our experience at Balise Mazda was exceptional. From the beginning to the end, we had a great experience Our sales rep was very patient with us. We looked at several cars so we took up a lot of her time We could not have asked for a better experience! Thanks Chantilli, you were awesome.

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DealerRater May 27, 2017

Was able to go in and look at the two vehicles I wanted to compare. Staff was friendly with my daughter while I looked at the vehicles. I did feel slightly rushed to pick up the vehicle the next day because it was the end of the month even though two days later would have worked better for me. But overall it was a good experience.

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DealerRater May 23, 2017

Allan Brunelle was terrific, knowledgeable, patient, friendly, and made it all very easy. Everyone was friendly, enthusiastic, helpful. I would definitely return. I never felt pressure or anything other than helped.

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DealerRater May 23, 2017

Staff was very Knowledgeable and friendly. They listened to my needs and were professional. Sales person was very thorough in explaining the cars features and answered all my questions.

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DealerRater May 20, 2017

The car buying experience was low pressure, enjoyable and fun! My car was totaled in an accident and I was dreading going car shopping, but the staff were friendly and helpful.

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DealerRater May 3, 2017

If you're looking for the most polite people and best work to be done on your vehicle than Balise Mazda is the definitely the place you want to head to. I got regular service, tires mounted and balanced all for an amazing price. Dan at the service desk always makes my time there a breeze as he welcomes you as soon as you step foot through the door, and is always experienced in what I am looking for or what I need to be serviced on my vehicle. Overall excellent experience at Balise, highly recommended!

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DealerRater May 2, 2017

The location of the dealership is convenient and the prices are reasonable. Dan is very knowledgeable and was able to assist me in exactly what I needed.

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DealerRater Apr 28, 2017

Always have been treated with respect never had a problem with service always try to fit me in at my convenience and finish within a reasonable time frame

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DealerRater May 23, 2016

I really didn't look forward to buying a new car. I shopped a few places and didn't really find a car I liked. The Mazda3 was on my short list of cars to check out and once I drove it I as convinced this was the car for me. i was surprised to also discover the salesperson really knew stuff about the car. He was able to answer my questions and didn't try to BS me like some other salespeople. We worked out a price and I was able to take my new car home that day. ...

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DealerRater Jan 21, 2016

I purchased my first new car (Mazda CX-5) a couple weeks ago and the sales lady made it very easy. She was very patient with me and made me feel comfortable through the entire process. As a female, I was happy to have a female salesperson. I kinda felt like some of the men salespeople were talking down to me at the other dealerships. I'm thrilled with my first new car and happy I purchased from Balise.

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DealerRater Oct 2, 2015

Great service department. Extremely knowledgeable and friendly staff. I was in and out of there within an hour. I highly recommend Balise Mazda Service department.

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DealerRater Oct 2, 2015

I have never had any issues with the service or staff at balise mazda! They are upfront with everything that needs to be done or does not need to be done to your vehicle. I will always go to them with my car as well as send my family and friends there. Great service and great people! Thank you to all at balise mazda for the great service.

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DealerRater Jul 22, 2015

We live in Pompani Beach, Florida. We were in Deerfieldm MA and our Mazda would not start. We got a battery jump and thought the battery was dead. We drove to Springfield, MA and at 4:45 pm we pulled,into,service. I Told Bob Allen, a assistant service,manager, the problem and that we were,due at our daughter's that evening. Even though it was late and a Friday, he got,our car looked at. It turned out the battery was OK. I may have pushed the wrong button in the morning and drained the battery. But, Bob could have ...

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DealerRater Apr 18, 2015

I decided to go in for service at Balise Mazda to service my 2014 Mazda 3. The service manager was great. He was nice, gave me all the details I needed, and didn't try to upsell me anything. They took care of me quickly and it was a great price for an synthetic oil change and tire rotation. Seriously the best service I have had in a long time. Quick fast, and to the point. I will for sure be going back again.

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DealerRater Mar 15, 2015

Last weekend my wife and I drove to the Mazda dealer, being a Honda family for the past 15 + years, we were just exploring our options. My wife wanted a 7 seat vehicle but felt the Pilot was just a little too big. So as we arrived we were met by a very pleasant young man by the name of Brian Michalski and he had his work cut out converting this Honda family. Brian was very knowledgeable and professional about the products he was selling. He showed us the different models available in what we were interested in. We finally settled on ...

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DealerRater Feb 4, 2015

I recently purchased a 2015 Mazda CX-5 and had a phenomenal sales rep, Chantilli. I traded in my Jeep and was very new to this process but she and Brendan, the business manager, made the process seamless and easy. Chantilli's enthusiasm and friendliness made me feel very comfortable and made the somewhat nerve wracking process of purchasing a new car fun. Chantilli was very patient and gladly answered all of my questions, which reiterated that I was making the right decision. When it came time to deal with all of the paperwork, Brendan was very helpful and made the process ...

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DealerRater Nov 14, 2014

I had a great experience at Balise Mazda. The sales rep. Alan Mack was very nice and super helpful. I would recommend the place to my family members. Generally buying a new car can be stressful but not here.

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DealerRater Nov 12, 2014

I recently purchased a 2011 Mazda 3, beautiful car exterior and interior. I visited a couple of dealers in the past week or two, but i must say the service i received here was outstanding. my sales person Sara Rivera was not only patient with me, but also very knowledgeable and very professional. She made this experience very comfortable for me, she treated me like a real person with needs and not just a money sign. I would recommend this dealer ship to any one who is considering buying a new or used car. very humble service.

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DealerRater Oct 23, 2014

My husband and I are a car salesman's worst nightmare. Having backgrounds in mechanics and sales, as well as being experienced car buyers, we walk in, knowing what we want, know exactly how much we want for our trade with comps to show why, what rate we will take, and leave very little "wiggle room". Balise handled this situation perfectly, took everything we had into consideration, and made sure we left happy. It is one of the only times I have walked away paying a lower payment than anticipated, so if you are looking for a new ...

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DealerRater Sep 23, 2014

I'm on my 4th lease with Balise Mazda. I highly recommend Getting your car here.. The sales people are GREAT, not pushy.!! My favorite was Brendon, but he was promoted.. So now I deal with Brian, great guy, and VERY helpful.. And over all the cars speak for them selves..

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DealerRater Aug 30, 2014

The people at Blaise Mazda were. Wonderful. We had our Mazda miata in our possession in less than twenty-four hours after seeing it. The price was lower than the blue book value AND spotless. Great experience!!!!!!

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DealerRater Aug 18, 2014

I just bought a 2014 Mazda cx 5 and love it. Everyone there was really nice and helpful to my mother and i. . They took the time to get me in the right car without making me feel rushed. I had to bring the Car back for a small maintenance repair (it was pre-owned) and they provided me with a ride to work and back. I am new to buying cars since i am young, and this first experience in a dealership left me satisfied.

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DealerRater Apr 21, 2014

I really don't look forward to car shopping but Balise made it simple and easy. I really liked that they post their prices online. I was able to do research around the internet and get an idea about their prices before I went to the showroom. When I went in I was pleasantly surprised the salesperson was personable, not pushy and knew the car inside and out. After finding the car I wanted they gave me a price for my older trade in and it was more that I was expecting. Wow, who expects that? The price of the ...

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DealerRater Dec 11, 2013

My girlfriend recently went to Balise Mazda to shop for a new car. She asked me to come along, hoping they wouldn't try to take advantage of her being a woman. She had pretty much narrowed her choice down to the Mazda three or Toyota Corolla. The salesperson at the Toyota dealership was Nice but didn't seem to know much about the car. The Mazda salesperson was a female and my girlfriend was very comfortable working with her. She was able to answer all her questions and made everything go very smoothly. The price of the car was ...

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DealerRater Oct 12, 2013

Excellent service dept. I will only go to the Balise, Mazda in West springfield for any work on my car. First time customer and very satisfied. Thank you!

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DealerRater Aug 23, 2013

What a wonderful experience purchasing my new Mazda3 i touring from Balise Mazda. From the time we got out of our car until we finally left we were treated with the utmost professionalism. Robert our salesman was very knowledgeable of the vehicles I was interested in and even stuck with me after a three test drives (poor fella). The sales manager was very accommodating regarding my trade and provided me wiith a quote that I felt was reasonable. The entire transaction was smooth and if/when I'm ready to buy another Mazda I will certainly go to Belise first! ...

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DealerRater Jun 28, 2013

I got a new CX-5 after comparing small suv's for a couple months. Most of them seemed about the same but the Mazda was a little nicer to drive. A big part of the decision was the sales person and dealership. Compared to others I visited they weren't pushy and the salesperson could actually answer my questions. Everything was upfront and straight forward. The dealership experience really made a difference in my car shopping experience. What a positive refreshing change.

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DealerRater Feb 25, 2013

I had a really great experience buying a used car at Balise Mazda. I haven't purchased a car in several years and wasn't excited about the idea. Balise Mazda was my third of five dealerships that I planned to go to. Once I drove the Mazda3 I knew my search had ended and it was going to be my next car. I wish I went there first. Nick (Salesperson) and Brenden (Business Manager) were very helpful, professional, and informative. Over the entire process, I never felt hurried or pressured. I was introduced to the Service Department. I haven'...

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DealerRater Jan 14, 2013

i bought a car five years ago at this same dealership from the showroom to the service department the whole experience was great they made the process very friendly and stress free, the after sale service is outstanding thus great product great people consistent service is what made me decide to buy another car from them today hopefully stay with balise mazda in the future ,my sincere thanks to the dedicated and friendly team at balise mazda,

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DealerRater Dec 12, 2012

Work was completed in half the time quoted. Would highly recommend Balise Mazda. Purchased the car in 15 minutes - price was right where it should have been, paid a fair price for my trade-in. Deal was done in minute, service department excellent.

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DealerRater Dec 8, 2012

We recently received outstanding service on our Mazda CX-9. Thanks to Mike Y and crew for making it happen. The work was done on time and accuratly and we could have not asked for more.

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DealerRater Dec 5, 2012

Parts department assisted in choosing tires, explained types, etc. Service for new tires, alignment, oil/filter change, and wiper blades took less than an hour....what GREAT overall service!

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DealerRater Nov 2, 2012

The service department is outstanding. They are never at a loss as to why I am there. It's nice to be remembered and these gentlemen remember things like--I take my car to Florida every Christmas- and that I live in Connecticut and it takes me about 35 minutes to get to the dealer. They are always friendly and efficient. They are so careful and considerate when I wait for my service (I always wait since I live far away) but they keep updating me so that I know how long I will really be. This time I even test drove ...

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DealerRater Oct 8, 2012

Mary was wonderful. She took her time to help me pick out exactly what i wanted and needed in a car. I would absolutely recommend Balise mazda and Mary Bartoszek.

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DealerRater Sep 29, 2012

This is my second Mazda and first from Balise. I went to the previous dealer where I purchased my first Mazda and all the staff had changed and they didn't seem interested in worknig with me. I made some internet inquiries and Balise contacted me and she seemed very upfront so I decided to drive up and take a look. They found the exact car I wanted and everyone was really easy going. They offered me a good price without alot of cardealer crap and made the whole thing pretty easy. They even showed me how much it would ...

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DealerRater May 29, 2012

Well I do have to say as we all know that buying a car is just a headache. For the past few months I had been looking for a Mazda CX-7 used. I had been going back and forth with dealers through email and no one had what I wanted or even said that they could get what I wanted except for Balise Mazda. I was in touch with Ashley who was wonderful and down to earth and easy to talk with....no pressure from her. As we got to talking and I decided that I wanted to buy a ...

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DealerRater May 6, 2012

I bought a car here at Balise in W. Springfield - All my experiences in dealing with Brenden and briefly with Ryan are all excellent. I would buy another car from them in a heart beat ! Thanks. vu.

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DealerRater Apr 3, 2012

We just bought our second Mazda from Brenden Fitzgerald (our fifth Balise purchase). Brenden is just great! He is knowledgable about all aspects of the vehicles, enthusiastic, and never pushy. If you want to have a good car buying experience, go to Balise and buy a car from Brenden.

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DealerRater Mar 4, 2012

After a long 8 hour day of scouring the car dealerships of western Massachusetts the final stop by chance happened to be balise Mazda. When I walked in I actually spoke to the general manager first and was greeted respectfully. The salesperson, Ashely showed me the car I was interested in : a '09 Mazda 6 grand touring. Ashley was extremely knowledgeable and friendly about the car and was clearly very well trained. Much more than I can say about the other dealers on riverdale st. Out of all of the test drives it was the best because it wasn't just a loop ...

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DealerRater Feb 2, 2012

I was visiting some relatives in Springfield and my car started to make some stranges noises and the check engine light came on. Balise Mazda was the closest Mazda dealer so I called them and they had me bring it right in. They spent about 30 minutes looking at it and said they would need to keep it longer to determin the problem. My car is just out of warranty, so I'm expecting a big bill. They offered to get me a loaner car and said they would call in a couple hours. About an hour later they called and ...

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DealerRater Jan 10, 2012

Knowledgeable and accommodating sales person without any form of pressure. Tolerant of our desire to test several models within the same series, Mazda 5. Price negotiation and trade-in discussion were brief and favorable. Financing was straight forward and clearly explained utilizing Mazda's current 0.9 rate. No pressure to purchase 'add on' protection, but all options were clearly described. We will return and gladly refer.

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DealerRater Nov 22, 2011

I was always happy with the sevice department at Balise Mazda, so when i needed a second car I headed there. I met Brenden whose product knowledge was second to none. With the help of Rich the sales manager they put a nice deal together for me on a preowned mazda certified car. I am now happily driving it. I recommend the dealership to everyone who wants a no hassel buying experience !!!!

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DealerRater Sep 14, 2011

This dealership was awesome. Very good at keeping me informed. And got me into a car that i love! I would recomend this dealership to friends and family. Awesome group of people to work with.

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DealerRater Mar 16, 2011

I just bought a 2009 Mazda6 from this dealership (March 2011). I had Brian, Brendan, and Sonia assist me with questions and test drives. They were all very friendly and knowledgeable of their cars. They were casual and never pressured me into anything. Not that I would allow that anyway. When it came to purchasing my car Sonia was my saleswoman. She made the process easy and quick. Balise is known to be willing to negotiate in a reasonable way and Balise Mazda did just that. I was even given $400 trade-in value for my 1997 Honda Accord with 180,000 miles and a rejection sticker ...

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DealerRater Mar 13, 2011

If you are looking to buy a Mazda...see Sonia at Balise. I recently traded my Madza 6 for a Speed 3 and the deal was handled by Sonia. Sonia is a professional who knows her stuff about the cars she is selling. It was a hassle free, quick, painless sale. Sonia provides great customer service and takes the time to call and check in on you after you buy your car. She even called me on my birthday!!

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DealerRater Mar 4, 2011

For the most part, Balise Auto prompted excellent service. The team members I spoke with were more than courteous. They answered all of my questions, and I had a lot. They were able to give a knowledgeable, thorough, and details explanation as to the "Why"s I had asked. To be clear, the people working at the location were excellent, however... I have some qualms about the businesses practices there, which result in a slightly deceiving appeal and over embellishment of their claims. Not the businesses practices with which the employees participate, but rather the business practices run ...

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DealerRater Feb 21, 2011

Overall I was looking to trade a Toyota Yaris 5sp in for something that is safer for daily highway commute to work. I didn't need to purchase a new car, I just wanted to. So I went to a few other other then Balise. I will not mention the name of the dealerships prior to Balise. However I will mention the fact that, "they" tried pushing me into a new car. After a few weeks of dealership shopping, I came across Sonia at Mazda. She was very knowledgeable of the product that she was selling, kind, and ...

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DealerRater Feb 19, 2011

Easiest and best car purchase I ever made. Brenden was extremely helpful. The price was immediately better than any other quote I received. The customer service was excellent the entire time. The car was delivered in perfect condition and the paperwork process was smooth, quick, and easy. I can't say enough about how happy I am. The best place to buy a MAZDA period. Thanks BRENDO

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DealerRater Feb 2, 2011

We dropped off our 2002 Mazda Protege 5 for the service dept to check the trans.They told us there would be a min fee of 100.00 just to look at the car,well we thought it was worth it to work with someone who knows the car.We dropped it off and got a call the next day that not only was the car ready to be picked up,but there was no issue found and they topped off the fluids for us.So we picked up the car and my wife went in to pay ,I sayed in the car with ...

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DealerRater Jan 30, 2011

My wife and I saw a Cx7 in the mall ,it really caught our eye although we were'nt really"in the market". After that we Had to go to the dealership to see what this car really looks like inside and how it drives. WE LOVED IT!!!!! We werent really ready to buy at time only because we only had our car for a short(9 months) But I have to tell you WE REALLY FELL IN LOVE WITH THAT CAR.Anyways about a week ago or so my wife and I came in again to inquire about ...

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DealerRater Jan 28, 2011

It was a cold snowy day and at month end. I know that helps, so I intentionally went in to deal. I've purchased many vehicles in my life (I'm 73) and I know the game to some degree. Working with this dealership was one of the better experiences I have had in such situations, which can be annoying and stressful. Not here. Staff attitude was good (it not being too busy probably helped) and Rich, the sales manager, was willing to work with me. I had another vehicle in mind, but the price I got for the 2010 model (in 2011) ...

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DealerRater Jan 27, 2011

Customer service was too good & they consider what the customer really needs & take care of it. Price was one of the best which i was offered in the first place itself . They offered different financial options to suit my need . My overall satisfaction was great !!! .

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DealerRater Jan 25, 2011

The salesmen i worked with (Allan Brunelle) was very knowledgeable about the cars they sell and different option for the cars and as to buying or leasing.They made the whole process easy and fun and would highly recommend balise mazda to anyone.

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DealerRater Jan 25, 2011

I had Sonia as my sales associate and she was extrememly helpful in getting me a good price for my trade in and with getting my new car to me in a day. Very friendly, quick, and efficient. She worked hard to get me in my new car as quickly as she could. I was very pleased with the service I received.

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DealerRater Jan 25, 2011

My sale associate Sonia was very helpful she helped me with picking my car and giving me a excellent amount for my trade in. I would recommend Sonia and Balise Mazda to anyone who is the market for a new and used car. The process was so quick i had my car in one day. Thats all because of Sonia and Balise Mazda.

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DealerRater Jan 24, 2011

After moving to a very hilly area I realized that my leased Mazda 3 wasn't going to cut it anymore. I loved my car and have never had a problem with it or service so I went to Balise to see what my options were in breaking the lease early and buying a CX-7. Not only was my sales associate understanding, but he was helpful in every step of the process. I highly recommed Balise to anyone looking to buy a new or used car!

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DealerRater Jan 23, 2011

I am new to buying a car and this dealership was a really big help! They have great deals and great customer service. My sales person Sonia Ortega was a really good help in going over all the paper work and finding the best deal for a good car and also one that wouldn't hurt my wallet. I would definitely recommend her and this dealer to anyone who is looking to buy a new car!

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DealerRater Jan 23, 2011

This Dealership has very friendy staff. Right from the moment I stepped into the showroom I had immense help with every single process involved in buying a new car. I got a great deal and my paperwork was an extremely smooth process. There is nothing like being able to buy a car with minimum hassles. I was able to complete the entire procedure involved with buying a car in just a single visit to this showroom. The staff were kind and very polite and they were delightful to talk to. I bought a Mazda 3 model in the color scheme i ...

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DealerRater Jan 21, 2011

This is my first purchase from Balise, I have been using the service department since they are the closest Mazda dealer to my work. I wasnt sure if I was going to get a New or used Mazda but the deals on the new ones were better than I expected so I decided to go with a new one. They offered me a fair trade in based on my research and with a little prodding the new car price matched edmunds true market price. All without the normal car dealer run around. Overall the experience was positive and I'm ...

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DealerRater Jan 20, 2011

We went into the dealership to purchase our 4th Mazda. We have dealt with Brendan Fitzgerald each time we go to Mazda. We were able to trade an older CX7 for a new CX7 and lowered our monthly payment at the same time. Can't beat 0%. Great trade in value on the old CX7. I would absolutely recommend this dealership and Brendan to anyone looking to purchase a new or used car. We have purchased both with excellent results. ZOOM- ZOOM

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DealerRater Jan 18, 2011

I love this dealership, they were so helpful and patient with all of my questions. I got a great deal as well. After shopping around and being harassed by other dealerships I chose Balise because of the way they worked so hard for me and made me feel as if I was the only customer they had to deal with. I would 100% recommend this dealership to others!

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DealerRater Jan 12, 2011

As a first time car buyer, I was in need of a lot of assistance and information when buying my car. I looked at a lot of different cars, but I really liked the Mazda. When I had decided what kind of car I wanted, I found the exact car at Balise, and went to look at it. Sonia was extremely helpful, and though the dealership was very busy on the Saturday we were there, we were able to test drive the car and discuss the sale that day. She was very helpful and supportive in getting me a loan ...

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