Definitely recommend Balise Dealership for your next Mazda Car. Competitive prices and good customer service. Impressed! Irvin was super helpful and finalized the deal on the spot. Brenden their finance person, made sure the bank processed everything quickly to get my delivery on time. Will be back if someone I know needs a Mazda.
Our salesman Irvin was great and very professional,we went on a good test drive both city and highway which I would say is how you should test drive a vehicle.He answered all of our questions and kept us posted with all updates until we drove off the lot.He also did not pressure us at all. We purchased our vehicle and everything went so smooth. We couldn't ask for any better service. Thank you, we are very happy.
I would like to thank Irvin for being such a great salesman, when I arrived at the showroom he was very warm, sincere, he was very knowledgeable and very patient with me. I wasn’t even go to purchase a car, but the staff was so friendly and very intune to my needs, and wants. Chantilli was so informative and helpful and I just can’t say enough, Brenden was so nice even with the final paperwork if your considering buying a Mazda go see them you won’t be disappointed!!!! Thx so much for the excellent service!
I had a great experience at Balise Mazda. I have been a customer for a long time. I turned in my leased Mazda 3 and leased another Mazda 3. Ashley is a wonderful salesperson; she really cares about her customers.
Great dealership experience so far!
I’d done careful research re cars and had already had several test drives at different dealerships. I narrowed my choice to one car and specific criteria; Balise had two cars that matched my criteria. I was contacted by sales person Ashley Pingree, and made a plan to visit them. Although I had to drive 90 min for the test drive, it ended up being worth the time and effort as I bought my current car there. Buying a car from a dealership is sort of nerve wracking - and I tend to trust people too easily. For what it’s worth, I recommend taking your time, bringing along someone whose judgment you trust, doing a lot of research in advance, and to be willing to walk away. In retrospect, I wish I hadn’t paid for the fabric (leather) and paint protection, as subsequently I learned that instead of $600, I could have done it myself with scotch guard for about $10. Nonetheless, the sales person (Ashley) was not pushy (I also know myself and decided that I would give people heads up in advance that that particular style would not work for me.) Ashley took a lot of time with me, even subsequent to the sale, responded to me quickly and demonstrated both professionalism and compassion. (I traded in the car I’d received from my beloved dad, who I lost a couple of years ago. It was a lot harder than I anticipated. Ashley was kind regarding this struggle, throughout.) Men might feel that piece of the sale process of no consequence, but it was significant to me, in the circumstances. I would recommend her, as a sales person, and Balise, to others, easily. (She accidentally forgot to include the additional pieces we had agreed upon my receiving as part of the sale. When I addressed this by text she didn’t try to place blame on anyone else, she apologized profusely and made it right, quickly. Anyone can make a mistake, and I admire and respect anyone who can acknowledge errors and then just make them right. I think it’s got to be a tough business - especially to sell cars in the NE.
Ashley is the best salesperson i've ever worked with.… Knowledgeable professional honest and listens. Couldn't ask for a better experience
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